MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 625 MB | Duration: 1h 17m What you'll learn The Seven Principles of Quality Management Customer Focus Engagement of People Process Approach Improvementiso-9001-seven-principles-of-quality-management Evidence-based decision making Relationship Management Description Welcome to this Seven Principles of Quality Management. This course is suitable for all levels. I'll teach you this course using a presentation and voiceover with background music. In this course, you'll learn about the ISO 9000's Seven Principles. ISO 9000 is complementary to ISO 9001 and provides guidance and further information. You'll learn about Customer Focuscourse Leadership Engagement of people Process Approach Improvement Evidence-based decision making Relationship Management Any organization-type of any size and in any industry can implement ISO 9001. An organization can use it as a genewww.udemy.comric management system and tailor it to their needs. A foundational concept of quality management is continual improvement. It means that leadership or top management must reassess the management system at regular intervals. There have to be procedures in place for them to evaluate and assess the effect of their actions. These reports can help them make better decisions in the future and restart the cycle of plan-do-check-act. Who this course is for Anyone in an organization implementing ISO 9001 Read more...


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